FAQ

We are a cryptocurrency market data company that collects, compiles, and validates data from various cryptocurrency exchange providers and mining pools. Our goal is to deliver unified, accurate representations of recorded cryptocurrency prices and their profitability, helping market participants make informed decisions based on real-time information.

By collecting data from multiple trusted and verified sources several times a day using innovative and effective methodologies. Our rigorous data validation processes compare current and historical data to guarantee accuracy, correctness, and relevance. This comprehensive approach allows us to detect discrepancies early on and provide clients with a reliable dataset they can trust for critical decision-making. We ensure data accuracy through:

• Comprehensive quality checks
• Collection from multiple trusted and verified sources
• Regular data gathering several times daily
• Rigorous validation processes comparing current and historical data
• Early detection of discrepancies

We offer a range of services, including market research and monitoring, data collection and processing, operation supervision, reporting, and customer service, all tailored to clients’ needs in the cryptocurrency industry. Whether you are a financial institution, exchange, or individual investor, our services help you stay ahead of market trends with accurate, timely data.

Our target market includes all sectors involved in the cryptocurrency space. We provide services to clients worldwide, offering customizable solutions based on specific needs. From financial analysts to crypto exchanges, anyone looking to get accurate market insights can benefit from what we offer, regardless of their location or industry.

The SOFFI application is a tool designed to provide users with a simple and accurate display of cryptocurrency values and profitability. It aggregates data from reliable sources and filters out deviations to give precise average exchange rates and profitability values. This helps users track the performance of their assets and maximize returns based on up-to-date market conditions.

SOFFI is our specialized tool that provides:

• Simple and accurate display of cryptocurrency values
• Aggregated data from reliable sources
• Filtered market deviations
• Precise average exchange rates
• Profitability value calculations

To access the SOFFI application, please submit a request through our contact form. After reviewing your request, we will send access details to your email. The process is quick and straightforward, so you can start analyzing data without unnecessary delays.

Human oversight is essential because it:

• Adds an extra security layer
• Ensures accurate data processing
• Monitors software performance and calculations
• Prevents unusual results
• Validates data correctness

Despite the advancements in AI and technology, human oversight is essential to ensure accurate data processing. Our team monitors the software’s performance, calculations, and operations to prevent unusual results and attest its smooth functioning. This human element adds an extra layer of security, validating that the data remains correct and trustworthy.

Yes, we offer customizable plans and processes to meet individual client needs. This allows us to include specific sources and data based on your requirements, ensuring the data is relevant and useful. Customization also extends to the level of reporting as well as the frequency of updates, providing you with flexibility and control over your data strategy.

Our customer service is distinguished by:

• Quick issue resolution
• Specialized cryptocurrency industry knowledge
• Trained professionals for unique challenges
• Prompt and professional support
• Focus on operational efficiency

Our dedicated customer service team specializes in navigating the cryptocurrency industry. They are trained to recognize and address unique challenges, helping clients focus on innovation while we handle their data needs. With prompt and professional support, we make sure that any issue is resolved as quickly as possible, allowing you to maintain operational efficiency.

Our flexible reporting options allow clients to choose the parameters as well as the frequency of the reports. Transparency is key, so we ensure that all provided data is reliable and verified. Whether you need daily, weekly, or monthly updates, our reports are designed to give you clear insights without overwhelming you with unnecessary details.